Direct lineNo contact form. No chatbot. No queue. Plain-text email addresses, an address you can write a letter to, and a published reply window.

Why there is no form on this page

Forms invite spam. They also invite the kind of half-thought-out question that a writer would have worded differently if they had to open a real mail client. We would rather you spent ninety seconds writing a proper email than thirty seconds filling a box, because the conversation that follows is better that way. So the studio has no form. Just plain-text addresses, sorted by what you want to talk about.

Editorial — for tips, corrections, and pitches

If a fact on the site is wrong, if a bonus has been rewritten by an operator and we haven't caught up, if there is a UK-licensed casino you think deserves a scene, or if you simply want to argue with a paragraph the desk wrote — this is the address.

desk@casinosstudiouk.com

Expect a response within forty-eight hours during the working week. Outside those hours, expect a slower response and don't take it personally.

Compliance — for licence, takedown, and duty-of-care

Use this address for anything that involves the UK Gambling Commission, an operator's licensing status, a responsible-gambling concern about a featured operator, or a request to take a scene down. This address goes directly to the compliance lead and is monitored separately from the editorial inbox.

compliance@casinosstudiouk.com

Compliance correspondence is replied to in writing within five working days. Urgent duty-of-care concerns are triaged the same day.

Privacy — for data subject access and removal

If you would like to know what the studio holds about you (very little — see the transparency sheet), if you would like a copy of that, or if you would like it deleted, use the privacy address. Please include enough detail for the desk to identify the request, and be patient: we like to get this right rather than fast.

privacy@casinosstudiouk.com

We answer within thirty calendar days, in line with UK GDPR. In practice this is usually a few working days.

Operators — for placement and partnership enquiries

Operator outreach lands in a separate inbox monitored by the production lead. To be clear: writing to this address does not move a brand up the floor. Editorial decisions are made before commercial terms are signed. Operators asking to pay for a higher position will receive a polite no.

partners@casinosstudiouk.com

Press — for interviews and quotes

Journalists, researchers and academic writers covering the UK affiliate sector are welcome to write to the press address. We are happy to be on the record about our scoring math, our takedown log, and the state of the UK market. We have a small media kit available on request.

press@casinosstudiouk.com

Post — for the people who still write letters

Some of the best correspondence the desk receives still arrives on paper. If you would like to write to us by post, the address is below. Mark the envelope with the department you are writing to so the right person opens it.

CasinosStudio · Production Wing
Floor 02, 27 Editorial Lane
London
United Kingdom

Postal responses are typically returned within fourteen working days.

What not to send the studio

• Account complaints aimed at an operator — those go to the operator first, then to the UK Gambling Commission. The studio cannot resolve account, deposit, withdrawal, or bonus disputes on an operator's behalf.
• Tips, predictions, or betting picks — we have no tipster service to give them to.
• Press releases announcing a generic affiliate platform launch. The editorial desk reads pitches, not announcements.
• Anything addressed "Dear Sir/Madam, I would like to feature on your prestigious website" — this is a polite no.

How we handle harmful or abusive contact

The studio reserves the right to ignore, block, or report contact that contains threats, harassment, illegal content, or unsolicited bulk commercial outreach. We forward criminal threats to the appropriate UK police force without further notice. Everything else is replied to in good faith.

A note on response timing

The studio is four people. We do not have a customer service department, a ticketing system, or a chatbot. If you write to us on a Friday evening, expect a reply on Tuesday. If you write to us during the desk's annual summer break — a fortnight in August — there is an out-of-office message and a slower response on everything except duty-of-care concerns, which we always cover.

If you need help with gambling, write to these instead

The studio cannot give you clinical advice. If gambling has stopped being fun, please contact GamCare or self-exclude through GamStop. The National Gambling Helpline is free, confidential, and open twenty-four hours a day — reach it through the GamCare site above. There is no shame in asking for help.